Joyous Customer Care Associate Wanted

We pride ourselves in making Joyous Learning a warm and friendly environment for students, teachers and parents alike. If you're great with kids and adults, and enjoy providing service with smile, we want you.

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We​'re currently looking for a part-time Customer Care Associate who can work at least one weekend and one weekday. Joyous working environment provided!

Part-Time Customer Care Associate

Job Description

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Key responsibilities:

  • Manning the counter during the centre's operational hours

  • Addressing customer queries in person or over telephone and email

  • Managing student registration, invoicing and payment collection 

  • Providing administrative support to teachers

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The Ideal Candidate:

  • Responsible, independent and resourceful

  • Warm and friendly 

  • Good people and problem-solving skills

  • Good communication skills 

  • Is serious and yet possess a sense of humour

  • Able to work at least one weekend (8.45 am - 6.45 pm) and one weekday (1.15 pm - 9.15 pm)

  • Bilingual in English and Chinese

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Working environment:

  • Collegial and friendly

  • Competitive salary commensurate with qualifications and experience

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Email your resume to x-factor@joyouslearning.com.sg