Terms and Conditions

1. A one-time non-refundable registration fee of $50 is chargeable for new registrations. A re-enrolment after a withdrawal will be considered a new registration.
2. A deposit of $150 is chargeable for every programme registered. This deposit will be used to partially offset fees for the final month of enrolment or for any outstanding payments due at the time of withdrawal or completion of programme.
3. Withdrawal can only be effected upon completion of the last lesson of a calendar month. If a notice for withdrawal is submitted before the first lesson of a particular calendar month, the withdrawal will be effected upon completion of the last lesson of the same calendar month. If a notice for withdrawal is submitted after the first lesson of that calendar month has commenced, the withdrawal will be effected upon completion of the last lesson of the following calendar month. In the event where the notice period is not served to completion, there will be a forfeiture of the deposit.
4. Transfers to another class timing for the same programme, upon request and approval, can only be effected at the beginning of the following month.
5. There will be replacement lessons for classes that fall on public holidays. The schedule for replacement lessons for affected classes will be provided upon commencement of the first lesson. There will be no refund of fees in the event the student is unable to attend the replacement lessons.
6. If a student is unable to attend a lesson because of valid reasons such as school activity or because he or she is unwell, a replacement lesson may be arranged for within the same week subject to class and seat availability. Requests for replacement lessons have to be accompanied by submission of relevant documentary proof such as official school letter or medical certificate. Replacement lessons may be requested for only once a month. There will be no refund or proration of programme fees if a replacement lesson cannot be arranged.
7. For customers paying by GIRO, deductions for any outstanding payments will take place on the 1st day and 15th day of every month. If any of those dates falls on a Saturday, Sunday or bank holiday, the deduction will be made on the next working day.
8. Joyous Learning reserves the right to manage the scheduling of its classes at its sole discretion. This includes, but is not limited to, the changing of class timings, discontinuing a programme or reassignment of teachers.
9. Joyous Learning will take all necessary safety measures and act in a responsible manner to ensure the safety of each student within its premises. Notwithstanding that, no employee and/or agent of Joyous Learning may be held responsible or liable for any injury, loss of property or other damage that may be cause to, or suffered or sustained by any student within its premises.
10. Joyous Learning owns the intellectual property and licensing rights subsisting in all study materials provided to the student. The copying, modification, display or distribution of the study materials in any form or by any means is prohibited without Joyous Learning’s written consent.
11. The parent or guardian consents to the collection, use and disclosure of his/her personal data as well as the personal data of his/her child/charge in accordance with Joyous Learning’s Personal Data Protection Policy (www.joyouslearning.com.sg/privacy-policy).